Terms of Service

By accessing this website, contacting us, or booking a service, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, please do not use our website or services.

The DripDoc provides concierge IV infusion therapy and vitamin injections administered in your home, office, hotel, or event location by a board-certified Nurse Practitioner.

All treatments are subject to a personal medical screening, informed consent, and provider discretion. Recommended formulations are general wellness offerings and are not a substitute for diagnosis or treatment of a medical condition by your primary care provider.

You must be 18 or older to book a service. Certain conditions — including pregnancy, anticoagulant use, significant cardiac or renal history, uncontrolled hypotension, sulfa allergy, or acute illness — may disqualify you from receiving treatment. The provider has sole discretion to decline or modify any service when clinically appropriate.

You will be asked to review and sign a written consent prior to your first treatment. You acknowledge that IV therapy and injections carry inherent risks including but not limited to bruising, infection, vein irritation, allergic reaction, and infiltration, and that no specific outcome can be guaranteed.

Concierge appointments require a confirmed location and contact number. The provider will text or call when en route. We reserve the right to reschedule for safety reasons including severe weather, unsafe environments, or signs of acute illness inappropriate for in-home care.

Payment is collected at the time of service through Square. We accept major credit cards, HSA/FSA cards (where eligible), and Square Pay.

Cancellations made less than 24 hours before a scheduled appointment may incur a fee of up to 50% of the booked service. No-shows are charged in full. Memberships have a three-month minimum commitment, after which they may be cancelled with 30 days written notice.

The DripDoc is an out-of-network, cash-pay concierge service. We do not bill insurance. A superbill can be provided on request for services that may be eligible for out-of-network reimbursement, but reimbursement is not guaranteed.

All content on this site — including text, graphics, logos, images, and the dripdoc.com brand — is owned by The DripDoc or its licensors and is protected by intellectual property laws. You may not copy, modify, distribute, or use the content for commercial purposes without prior written permission.

The website and our services are provided "as is" without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. Information on this site is provided for general informational purposes only and is not medical advice.

To the maximum extent permitted by law, The DripDoc, its owner, employees, and contractors are not liable for any indirect, incidental, special, consequential, or punitive damages arising from use of our website or services. Our aggregate liability for any direct damages will not exceed the amount you paid for the service giving rise to the claim.

You agree to defend, indemnify, and hold harmless The DripDoc from any claims, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of your breach of these Terms or your misuse of our services.

We may update these Terms from time to time. Continued use of the website or services after we post updated Terms constitutes acceptance of the changes.

These Terms are governed by the laws of the State of New York, without regard to its conflict of laws principles. Any dispute will be brought exclusively in the state or federal courts located in New York County, New York.